Meet the Team

Meet the Team

Service First HVAC, Inc.

Paul Krauss

Paul Krauss

Owner, Installation Manager

Paul has been with Service First HVAC since 1998. He lives in Flowery Branch with his wife. They have three adult children and three grandchildren. Paul loves deer hunting and fishing.

John Krauss

John Krauss

Owner, Service Manager

John served in the Air Force 11 years before starting Service First HVAC in 1997 when he secured a contract to do HVAC work for the DeKalb Housing Authority. He and his wife, Christina, live in Buford with a daughter and grandson. They have a total of seven children and 12 grandchildren. John enjoys working in the yard and fishing. Over the years, John has become friends with many of his long-term customers, and loves to pray with those that are going through a hard time.

Christina Krauss

Christina Krauss

Office Manager

Christina has managed the office of Service First HVAC off and on since 1997. When not working for Service First HVAC, Christina work toward and received a master's degree in teaching English as a Second/Foreign Language. In 2012, both John and Christina moved to China where she taught English at Jiaotong University. However, their time there was cut short when they were asked to come back to Georgia in 2015 to take custody of their grandson.

Danielle Krauss-Harris

Danielle Krauss-Harris

Administrative Assistant and Dispatcher

Danielle has been with Service First HVAC since 2022. She, her husband, and two children all live in Lawrenceville. She enjoys time cooking with her husband and spending time with friends.

Tim Krauss

Tim Krauss

Installation Site Supervisor

Tim joined Service First HVAC, in 2005 serving as an install apprentice and now, is currently working toward getting his heating and air contractor's license. He and his wife live in Oakwood with their two children and two cats. Tim and his family love camping and traveling all over the southeast in their RV. Tim also enjoys playing Frisbee golf with friends on the weekends.

Jay Krauss

Jay Krauss

Lead Service Technician

Jay joined Service First HVAC in 2005 after spending several years in the US Army. He lives in Gainesville, is married to a wonderful woman, and has a son and two step children. Jay started out as an install apprentice working new in construction and eventually moving into the service side of the company. He is known for being the in house expert on mini-split systems. Jay loves raising chickens and bee keeping. He and his wife hope to one day have a large homestead.

Daniel Elsasser

Daniel Elsasser

Installation and Service Technician

Daniel has been with Service First HVAC since 2019. Before coming to work with the company, he worked in heating and air in North Carolina. Daniel is single and lives in Gainesville.

David Ransel

David Ransel

Installation and Service Technician 

David is the newest addition to our Service First family. He has only been doing HVAC work for a short time, but is quickly becoming an invaluable part of company. He is single and lives in Gainesville with his dog. Both David and his dog enjoy spending their free time in the outdoors, hiking, and enjoying the beauty of nature.

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